Everything you
need.
In one
environment.
CRM, offer management, e-commerce, automation, analytics, communication - one system, one login, one customer view. You do not need to deploy everything at once. Start with what makes sense - the rest can come when you are ready.
A full customer view.
In one place.
Every contact, every interaction, every consent - all in one profile. The system gathers data from forms, the website, emails and automation, building a complete customer view you will not find anywhere else.
- 360° profile — name, company, tags, contact history, consents, organization
- Consent management — email, SMS, WhatsApp, profile, server, database - visible at a glance
- Scoring & segmentation — automatic lead tagging and scoring based on activity
- Tasks and follow-ups — task bar with priorities: today, tomorrow, overdue, in progress
- Filters and views — saved filters, column configuration, data export
From first contact
to a closed transaction.
Every deal has a complete history - from the sent offer, through price negotiations, to payment. Sales funnels can be configured to match your process, with automatic progress tracking.
- Sales funnels — configure stages: offer → negotiations → contract → payment
- Price negotiations — full history of proposals, acceptances and rejections with comments
- Offer tracking — see how long the customer spent on the offer, what they scrolled through and how often they returned
- Statuses and checkout — Active, Accepted, Declined + payment status
- Certificate generation — automatic PDFs after a deal is closed
Every channel.
One conversation.
Email, SMS, WhatsApp and website chat - all in one panel. You see the full communication history with the customer, regardless of channel. You answer from one place.
- Unified inbox — messages from all channels in one view
- Known & Unknown — identified and anonymous contacts in separate tabs
- Quick actions — add a deal, create an offer or assign a task directly from chat
- Customer profile alongside the conversation — full lead data visible in the side panel
- Multi-channel sending — choose @email, WhatsApp or SMS with one click
Present, sell,
track engagement.
Create product offers with activity tracking - see how long the customer spent on the offer, what they viewed and when they returned. Manage the product catalog with categories, prices and statuses.
- Tracked offer page — scroll %, time on page and visits sync with the deal
- Product catalog — photos, categories, prices, statuses (Published/Draft)
- Personalized offer — prepared for a specific customer, including negotiated discounts
- Multilingual offers — PL/EN offers with a language switcher
Configure once.
Let it run.
Create automation groups for different goals - marketing, post-purchase and onboarding. Drag-and-drop editor, ready-made templates and real-time triggers.
- Automation groups — organize workflows by goal: upselling, cross-selling, post-purchase
- Real-time triggers — react to an email open, website visit or abandoned cart
- Drag-and-drop editor — campaign builder without coding
- Ready-made templates — workflows that increase conversions from day one
Measure, ask,
understand.
Not just charts - satisfaction surveys, feedback collection and NPS measurement. With the AI layer, you can simply ask the system about results and get a plain-language answer.
- Customer surveys — create satisfaction, NPS and post-purchase feedback surveys
- Results analytics — response visualization, trends and profile-based segmentation
- Real-time KPIs — conversions, leads and campaign performance
- Conversational analytics — ask the system about results and get a natural-language answer
Build your company's
own intelligence.
This is the layer that makes Oroom.One different. You create your own AI agents, store company knowledge in knowledge bases AI can learn from, and connect the system with any tools.
- AI agent builder — define role, knowledge, tone and goal. Launch on the website, in the panel or as an API
- Company knowledge bases — import documents, procedures, offers and FAQs. AI indexes and understands context
- Tool connections — ERP, calendar, inventory, payments - agents can act
- Each agent learns from your data — the longer it works, the better it knows the company, customers and processes
155+ features. One system.
Start with what you need.
You do not need to deploy everything at once. We will show you where to start.